Meet the team

About Michael Hipshire

I’m not a theorist. I’m an operator.

My career has been built inside real HVAC, Plumbing, and Electrical companies—through turnarounds, rapid scale, leadership restructuring, and multi-trade expansion. I specialize in taking businesses that are stuck, hemorrhaging profit, or capped by owner dependency, and rebuilding them into scalable, profitable, acquisition-ready enterprises.

Most recently, as President of Revolution Services, I led full executive operations across finance, sales, marketing, HR, and production while driving company-wide performance, culture, and profitability. Before that, as General Manager of Revolution Home Services, I stepped into a company facing potential bankruptcy after six consecutive months of losses—and within six months helped grow revenue from $250,000 to $1.4M, while rebuilding pricing, KPIs, leadership structure, dispatch systems, payroll models, and operational accountability.

Under that leadership:

HVAC installation was rebuilt and scaled into multiple full crews
A plumbing division was launched from zero to $700,000+
An electrical division was launched and immediately exceeded revenue targets
The company reached $3.2M in 2024 revenue with double-digit EBITDA. Exceeding 17% profitability.
2024 projections exceed $4M in total topline revenue with sustained double-digit EBITDA

Previously, as Operations Manager at Joe Cool Home Services, I helped scale revenue from $6M to a $12M run rate while managing five install crews, four comfort consultants, payroll, P&L performance, KPI optimization, vendor relationships, and Service Titan operations.

Before entering executive trade leadership, I built my foundation in:

Sales leadership & regional expansion
Financial recovery & collections management
Compliance, insurance, and multi-market sales operations

That background gives me a unique advantage:
I understand both the revenue engine and the financial controls that protect profitability and valuation.

What I Do Differently

I don’t sell motivation.
I don’t sell marketing gimmicks.
I install enterprise-grade systems into trade businesses so they can:

Scale without chaos
Run without owner dependency
Produce consistent EBITDA
Withstand operational pressure
And command premium acquisition multiples

My Work Focuses On

My work is centered on helping business owners and executives move from reactive management to disciplined execution, predictable profit, and scalable leadership. Everything I do is built around real-world performance—not theory.

Specifically, my work focuses on:

Building Leadership That Executes
Developing leaders who make decisions, enforce standards, hold teams accountable, and operate with confidence and authority.
Turning Revenue Into Real Profit (EBITDA)
Fixing pricing, labor efficiency, job costing, and financial controls so growth actually translates into cash flow and enterprise value.
Eliminating Owner Dependency
Installing systems, structure, and leadership so the business can run without the owner being the bottleneck.
Strengthening Culture & Accountability
Creating performance-driven cultures with zero tolerance for excuses, politics, or low standards.
Improving Communication & Decision Flow
Training leaders to communicate clearly, confront issues directly, and eliminate confusion at every level of the organization.
Scaling Without Chaos
Designing operational systems that allow companies to grow without breaking internally.
Preparing Businesses for Premium Exits
Aligning leadership, systems, financials, and performance with what buyers and private equity groups actually pay for.

President - Founder

“Most advisors teach strategy.
I build infrastructure.
Strategy without execution is just theory.”

Results I Deliver

My work is measured by outcomes—not advice given. Every engagement is built to produce real performance improvements you can see in your financials, your team, and your daily operations.

Here are the results my clients consistently experience:

Predictable Profit & Stronger EBITDA
Businesses move from inconsistent cash flow to reliable monthly profit, with clear margin control and financial visibility.
Elimination of Owner Dependency
Companies transition from owner-centered decision-making to self-executing leadership teams.
Stronger, More Accountable Leadership
Managers stop avoiding responsibility and begin owning outcomes, enforcing standards, and executing without being chased.
Improved Team Performance & Retention
High performers thrive, low performers are corrected or removed, and turnover becomes controlled instead of chaotic.
Clear Communication & Faster Decisions
Confusion disappears, expectations become precise, and decisions are made with speed and confidence.
Operational Stability Without Firefighting
Daily execution becomes predictable. Fewer emergencies. Fewer surprises. Less chaos.
Scalable Growth Without Internal Breakdown
Revenue grows without the common side effects of burnout, disorganization, and cultural erosion.
Increased Enterprise & Exit Value
Businesses evolve from “income-producing jobs” into sellable, acquisition-ready assets.
Reduced Owner Stress & Burnout
Owners regain time, control, and clarity, without sacrificing performance.

What This Means for You

✅ More profit
✅ More control
✅ Stronger leaders
✅ Better culture
✅ Predictable execution
✅ Less stress
✅ Real exit options

SCHEDULE YOUR CALL

Enterprise-Level Operations Architecture

Michael has personally:

Designed and rebuilt end-to-end operational systems for service-based companies
Engineered dispatch, production, and field execution workflows that scale without owner dependency
Installed KPI ownership at every level—from technicians to executives
Eliminated operational bottlenecks that suppress revenue and profit

This allows companies to:
✅ Scale without chaos
✅ Run without constant owner involvement
✅ Enforce accountability structurally—not emotionally

Profit Engineering & Financial Control

Michael specializes in turning revenue into reliable EBITDA through:

Strategic pricing reconstruction
Job costing and margin correction
Labor efficiency optimization
Membership and recurring revenue systems
Overhead control and waste elimination

He doesn’t just “review financials.”
He forces financial performance through execution systems.

Turnaround & Crisis Leadership

Michael has led companies through:

Financial distress
Rapid growth instability
Leadership breakdowns
Cultural collapse
Operational overload

Under pressure, he:

Stabilizes cash flow
Resets leadership standards
Reclaims control of execution
Restores confidence internally
And puts companies back on a profitable growth trajectory

This is why owners trust him at their most critical inflection points.

Leadership, Culture & Behavioral Correction

Michael is known for his ability to:

Develop strong managers from technically skilled employees
Eliminate avoidance, indecision, and people-pleasing from leadership
Install direct, respected communication
Create cultures with zero tolerance for poor performance
Turn teams from reactive to disciplined and execution-driven

He doesn’t motivate leaders—
He reprograms how they operate.

Sales & Revenue System Design

Michael has rebuilt:

Call center conversion processes
Technician upsell structures
Comfort advisor sales systems
Membership & maintenance conversion pipelines
Forecasting and pipeline accuracy models

This produces:
✅ Higher close rates
✅ Higher tickets
✅ Predictable monthly revenue
✅ Controlled growth

Multi-Trade Expansion & Organizational Scaling

Michael has direct experience in:

Launching new divisions from zero (plumbing, electrical, HVAC install)
Designing org charts for scale
Creating leadership succession paths
Converting single-trade companies into enterprise multi-trade platforms

This is a rare capability typically found only inside private equity-backed operators.

Exit, Valuation & Buyer Readiness Strategy

Michael understands how buyers actually evaluate companies:

EBITDA normalization
Financial audit readiness
Leadership succession
Owner-dependency elimination
KPI stability
Scalability metrics

He doesn’t prepare businesses to “look good.”
He prepares them to pass due diligence and command strong multiples.

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Ashley Jones

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Don Francis

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Membership Coordinator

Christina Prizzi

Christina Prizzi serves as Membership Coordinator at Hightower Growth Partners, bringing over three years of hands-on experience in customer service leadership, sales management, and operational growth from her time at Revolution Services.

At Revolution Services, Christina played a key role in helping build and scale the company from the ground up. She led customer experience initiatives, managed inbound and outbound sales operations, and worked directly with leadership to improve conversion rates, retention, and day-to-day execution across multiple departments. Her ability to balance client satisfaction with revenue performance made her a trusted leader inside the organization.

At Hightower Growth Partners, Christina ensures every member receives a high-touch, professional experience from onboarding through ongoing engagement. She acts as the primary point of contact for members, helping coordinate resources, communication, and execution to ensure clients get the most value from their growth partnership.

Christina’s deep understanding of service-based businesses, combined with her relationship-driven approach, makes her a vital part of the Hightower team and a powerful advocate for the business owners we serve.